Privacy policy

1. Storage of information

The personal information and other data we collect from you may be transferred to, processed and stored on our servers or on the servers of our third-party service providers. Your personal information will be stored for as long as necessary to fulfill any of the purposes described in this privacy policy or to comply with any contractual or legal requirements.

The e-market platform will do its utmost to maintain appropriate physical, electronic and organizational procedures to ensure that your personal information and other data is treated securely and in accordance with this privacy policy, and to protect such data from unauthorized access or unauthorized alteration, disclosure or destruction of the data.

Once we have received your information, we will use strict procedures and security features to attempt to prevent unauthorized access. The e-market platform makes no representations, warranties or covenants that the personal information you provide will be secure at all times, and to the extent that the e-market platform has fulfilled its obligations, it will in no event be liable for any losses, damages, costs or expenses that you may suffer or incur as a result of any unauthorized access to or use of your personal information.

All payment transactions made through the e-market platform, or our chosen third-party payment processing service provider will be using online encryption technology where it is provided. You are responsible for maintaining the confidentiality of your credentials and for not sharing them with any third party.

2. Use of information

The e-market platform will not sell or rent your personal information to third parties. The e-market platform will use the personal information and other data collected via this website or during purchases to create your user account, to provide you with the services, to continually improve this platform and its services, and to contact you in connection with the services. Continuous improvement involves us using your personal information or other data to expedite purchase requests, improve customer support and inform you in a timely manner of new products and services.

From time to time, we may also use your personal information to contact you for feedback on your use of the e-market platform, to help us improve it or to provide you with training in agroecology, where you have indicated your consent to receive such communications. If you prefer not to receive such communications, you can simply opt out by replying to our home page: admin@terres-agroecologie.mu

We process the personal information collected to the extent necessary to fulfill the contract with you, for example when you purchase a product via the e-market platform. In addition, we process other personal information collected on the basis of our legitimate interests, which are the continuous improvement of the service and for direct marketing purposes.

3. Disclosure of information

We may from time to time share and disclose your personal information and other data with third parties. The circumstances in which such sharing and disclosure will take place may include, without limitation, the following:

  • To our third-party service providers whom we engage to, among other things, perform certain services on our behalf, such as web hosting services, data analysis, marketing, market research and to provide you with customer service.
  • If and to the extent required by any applicable law, court order or request from a governmental authority to make such disclosure.
  • In addition, in the event of a reorganization or restructuring of Terres d’Agroécologie, your personal information may be disclosed, shared or transferred to the new controlling entity or its authorized third party for the purpose of continuing our business.
  • To our advisors, agencies or other relevant parties in order to protect the e-market platform's rights and property.
  • In any other case, to any third party with your prior written consent (in which case we will give you the opportunity to withdraw your consent as easily as to give your consent).

There may be links present on this e-market platform that could lead you to leave the website and/or be redirected to third-party websites. You should note that any personal information you provide to these third-party websites is not subject to this privacy policy, and the Terres d'Agroécologie e-market platform is not responsible for any losses, damages, costs or expenses you may suffer or incur in connection with providing or making available personal information or other data to these third-party websites.